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Class 027:
Gustine Adult School

0
Total Program Hours

Professional Career Development Schedule:

Location: Gustine Adult School 

The following workshops will help guide participants with 21st Century Employability Skills, Pre-Employment Awareness, Employer Expectations, Job Retention, and best practices for Interviewing for a position.

Homework assignments are due on Sundays at 11:59pm. There will be a 5% decrease for everyday the assignment is late. 

Attendance

  • Labor Market Information In-Class Assignment

    • Instructions

      1. Go to https://www.mynextmove.org/
      2. Choose: Browse Careers by Industry
      3. Then click on the drop down menu to select an Industry
      4. Click Browse
      5. Select your interested Career/Job
      6. Identify:
        1. Job Choice
        2. Knowledge
        3. Skills
        4. Abilities
        5. Personality
        6. Technology
        7. Education/Training
        8. Job Outlook
        9. Salary
      1. Complete this process for at least 3 jobs
      2. Gather all this information before beginning the assignment.
      3. Click HERE to begin.
      4. When completed, click Submit.
  • Industry Research (Assignment)

    • Overview

      Researching the industry you are interested in is vital information.  From knowing possible job opportunities and descriptions, opportunities for advancement, and the pay scale are important in deciding a career field.  

      Instructions

      1. Select one industry from the: U.S. Bureau of Labor Statistics – Occupational Outlook Handbook
      2. Click: Industry Research Assignment
      3. When completed, click Submit.

      Presentation

      Now that you have completed your Industry research. Be prepared to present to the group and share your findings. Areas to cover: 

      1. Selected Industry/Occupation
      2. Skills and Abilities Needed to Perform Duties
      3. Minimum Education/Training Required
      4. Job Outlook
      5. Salary
      6. Similar Occupations
      7. Local Employers (Must be able to name 3 companies/organizations that employ your selected occupation.)
  • Industry Research Presentation

    • Overview

      Researching the industry you are interested in is vital information.  From knowing possible job opportunities and descriptions, opportunities for advancement, and the pay scale are important in deciding a career field.  

      Instructions

      1. Select one industry from the: U.S. Bureau of Labor Statistics – Occupational Outlook Handbook
      2. Click: Industry Research Assignment
      3. When completed, click Submit.

      Presentation

      Now that you have completed your Industry research. Be prepared to present to the group and share your findings. Areas to cover: 

      1. Selected Industry/Occupation
      2. Skills and Abilities Needed to Perform Duties
      3. Minimum Education/Training Required
      4. Job Outlook
      5. Salary
      6. Similar Occupations
      7. Local Employers (Must be able to name 3 companies/organizations that employ your selected occupation.)
  • Evaluate Potential Career Paths (3m 11s)
  • Identifying Your Transferable Skills (20m)

Time Management Overview

Part 1

Every minute counts when you’re on the clock. Learn how to make the most of your time at work and get more done. In this short LinkedIn Learning course, coach Todd Dewett shares time management tips that help everyone from busy executives to brand-new employees get more productivity out of the busy work day. Learn how to embrace the 80/20 rule, find your “Einstein” window, and broadcast your availability. Todd also explains how to scrutinize your workload to make sure you’re spending time on tasks that matter. These concise tips provide simple ways to transform your entire schedule, enabling better focus, clarity, and productivity throughout your day.

Part 2

In his book, 15 Secrets Successful People Know About Time Management, Kevin Kruse—New York Times best-selling author and award-winning entrepreneur—combines his skills as a CEO and a journalist to search for common bonds of success by surveying people of great accomplishment. The billionaires, entrepreneurs, and Olympians he interviewed all said that they make the most of every minute, at work and at play. All high achievers regard time as an asset more valuable than money—and they spend every minute wisely. In this audio-only summary of his book, created by getAbstract, you can learn how top achievers manage their time, and why they emphasize the need for rest, exercise, and even fun. Discover how this practical advice can help you become more efficient and more successful.

Instructions

*Must be logged into LinkedIn Learning

1. Watch LinkedIn Learning Video and Audio.

2. Submit your Certificate of Completion using the Submit Assignment button above.

Join us March 7, 2023 from 9am – 12pm for our DiversAbility Resource & Hiring Event. For more information, please visit our website:

CLICK HERE

Customer Service OVERVIEW

Do your customers feel valued? When they do, they keep coming back. When they don’t, your business suffers. In this LinkedIn Learning course, writer and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He also shares ways to find out what your customers really think about your service, and use their feedback to improve.

Learning objectives

  • Explore how you can use customer surveys to build rapport.
  • Name three ways you can use active listening to serve your customers more effectively.
  • Identify the different types of needs that must be addressed in order to solve problems.
  • Explain the benefits of taking ownership of a problem.
  • Define “preemptive acknowledgment” and recognize its impact on customer service.
  • List three types of attitude anchors and explain their differences.

INSTRUCTIONS

*Must be logged into LinkedIn Learning Account

1. Watch the LinkedIn Learning Course Videos

2. After completion of the entire course: “Start Exam”

3. Submit Certificate of Completion using the above submit assignment button.

Custome Service OVERVIEW (contd.)

Do your customers feel valued? When they do, they keep coming back. When they don’t, your business suffers. In this LinkedIn Learning course, writer and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He also shares ways to find out what your customers really think about your service, and use their feedback to improve.

Learning objectives

  • Explore how you can use customer surveys to build rapport.
  • Name three ways you can use active listening to serve your customers more effectively.
  • Identify the different types of needs that must be addressed in order to solve problems.
  • Explain the benefits of taking ownership of a problem.
  • Define “preemptive acknowledgment” and recognize its impact on customer service.
  • List three types of attitude anchors and explain their differences.

INSTRUCTIONS

*Must be logged into LinkedIn Learning Account

1. Watch the LinkedIn Learning Course Videos

2. After completion of the entire course: “Start Exam”

3. Submit Certificate of Completion using the above submit assignment button.

Values and Work Ethic Overview

Learn about some of the most common company values and discover the ways real-world circumstances sometimes cause them to conflict with this course designed to help you recognize, articulate, and solidify your understanding of your own company’s values and ethics. Author Paul Smith presents case studies of the kinds of dilemmas that happen in companies every day, allowing you to consider the right course of action in each scenario.

Learning objectives

  • Integrity versus results
  • Leadership versus discipline
  • Getting results versus safety
  • Discipline versus fun
  • Passion for winning versus cooperation
  • Transparency versus getting results
  • Company interests versus employee interests
  • Fairness versus integrity
  • Supplier interests versus company interests
  • Trust versus fairness
  • Innovation versus quality
  • Safety versus respecting individuals
  • Customer focus versus shareholder focus

Instructions

*Must be logged into LinkedIn Learning Account

Complete the LinkedIn Learning Course: Values and Ethics: Case Studies in Action 

Assignments

1. Watch “Values and Ethics: Case Studies in Action” LinkedIn Learning Videos

2. After completion of the entire course: “Start Exam”

3. Submit Certificate of Completion using the above submit assignment button.

4. Choose one case study from the Case Study Discussion pdf: Chapter One, Two, Three, or Four and answer the questions for the case study of your choice. Your answers should be well thought out and in full, complete sentences. For examples of how your completed assignment should look, please refer to the Sample Answers pdf. 

 

Watch Individual LinkedIn Learning Video 

 

Effective Job Searching Presentation

Overview

Now that you are closing in to apply for an available position. What’s the next step? How can you get an edge over the millions of other job seekers out there?

Job Searching Presentation

Watch LinkedIn Learning Videos:

 

Expanding Your Networking Circle Overview

Creating professional connections is a valuable asset in your job search and later on when you want to advance in your field.  From reaching out to friends for job leads and being one of your references, to finding out more about a company or industry by interviewing representatives, having a large network of acquaintances can be helpful.

Watch: 

Instructions

*You must be logged into your Big Interview account.

Watch Big Interview Videos: “Networking” Videos

  • Networking Part 1 of 3
  • Networking Part 2 of 3
  • Networking Part 3 of 3
  • LinkedIn 101
  • Online Presence & Portfolios

Hiring Events

hiring event (also know as a job fair, career expo, career fair or a recruiting event) is typically held by employers, Department of Workforce, schools, or recruiters to promote open positions and many times offer on-the-spot interviews to interested candidates. These events are a great opportunity for job seekers to attend. An individual can meet employers, see what open positions are available, ask questions, identify the minimum requirements, and get a feel for the company and their expectations. Also, since many hiring events attract multiple employers, this gives the job seeker several opportunities to interact and network. This may open other options that you may not have considered. In addition, it’s a great chance to practice those interpersonal skills and have conversations with employers in a learning environment.

Watch Videos:

How to Perform Company Research Overview

Researching the company you are interested in is vital information.  From knowing possible job opportunities and descriptions,  opportunities for advancement, and pay scale, and company culture.  You may be asked during your interview about what you know about the company, and any knowledge of the company you can share during your interview will show them that you have your done homework and are interested in working for them.

Instructions

Please use all the following resources to get to know a company that you have interest in. You will be sharing this information as a group during face to face class time.

1.Company website

2. Social Media (Facebook, Instagram, Twitter, etc.)

3. Glassdoor  (Visit Glassdoor.com for company culture insight, past interview questions that have been asked and pay scale for jobs.)

4. News Articles

5. Check with your networks (those who work at those places you, interview, ask questions, etc.)

6. Payscale   (Visit Payscale.com to find the pay scale for a position you would be interested in at the company of your choice.)

Assignment – Optional

How to Identify Potential Positions Overview

As you start looking for open positions that you have selected in your Career Action Plan, individuals can research in two ways: Identify open positions or identify companies/organizations that have the positions you have selected.

Instructions 

1. Identify open positions across multiple employers. Below are some online tools (select at least 5):

2. Identify companies/organizations that have the positions you selected and complete at least 2 steps below

  • Visit their website to look for job opportunities (Careers, etc.) 
  • Participate at Hiring Events that your potential companies/organizations attend.
  • Follow their Social Media (“Like” and start building a rapport with company)
  • Reach out to the company: via email, Social Media (direct message), phone call
  • Stop by and show your interest in the company and potential openings. Let them guide you on how to proceed with the application process.

3. Once you have found these open positions. The next step is to research the roles, duties, minimum requirements, and expectations of each position. You will find this information in the Job Description. Identify the key words, themes, and competencies for these roles.

4. Please submit the information on three potential positions you would consider applying for and why those three positions

 

Join us April 27, 2023 from 9am – 1pm for our Merced County Career & Technical Training & Hiring Event. For more information, please visit our website:

CLICK HERE

Application Process Instructions

*Must be logged into LinkedIn Learning Account

1. Watch Individual LinkedIn Learning Videos

Assignments

1. Create an account on EdJoin

2. Under My EdJoin, select “Print Profile”. Save information as a PDF. 

3. Submit PDF via email.

Essential Duties and Responsibilities

Watch Big Interview Video:

Job Description (Discussion)

Big Interview Resume/Cover Letter WritingInstructions

  • *You must be logged into your Big Interview account.

    Big Interview Password: MCOE@ROP#1c

    Watch Big Interview Videos: “Resume & Cover Letter Writing” Videos

    • Resume Writing – Structure Format – Part 1
    • Resume Writing – Structure Format – Part 2
    • Persuasive Resume Writing
    • Resume Writing for Robots
    • Resume Summary Statements Part 1
    • Resume Summary Statements Part 2
    • Writing Persuasive Cover Letters
    • Thank-You Notes
    Samples  
    • Cover Letter Samples- Indeed 
    • Google Docs Resume Templates: 10 Examples to Download & Use Now 
    • Google Docs 
    • Resume & Cover Letter — UC Merced 
    • Resume Samples — Indeed 
    • Resume Samples — LiveCareer 
    • Resume Templates — Job Scan 
    • Resume Templates — Canva  

    Tips  

    • Cover Letter Samples- Indeed 
    • Google Docs Resume Templates: 10 Examples to Download & Use Now 
    • Google Docs 
    • Resume & Cover Letter — UC Merced 
    • Resume Samples — Indeed 
    • Resume Samples — LiveCareer 
    • Resume Templates — Job Scan 
    • Resume Templates — Canva 

    Resources 

    WHY RESUME OPTIMIZATION MATTERS 

    The more effectively you can tailor your resume for a specific job, the better your chances are. Generic resumes are a dime a dozen and unlikely to do well in an applicant tracking system (also known as an ATS). Using Jobscan, you can easily optimize your resume against any job description and make yourself a top candidate.

    • Jobscan Tutorial 

    OTHER

    • Emsi- You can use this tool to optimize your resume for the type of job that you would like to apply for 
    • TagCrowd– Great tool to quickly see “keywords” in a job description 

Introducing Big Interview

Big Interview Password: BigInterview@2023

Big Interview Fast Track Program Instructions

*You must be logged into your Big Interview account.

Watch Big Interview “Fast Track Program ” Videos

16 Videos

  1. Introduction
  2. Best Practices
  3. Types of Interviews
  4. Type of Interviewers
  5. Answering Inappropriate Questions
  6. What to Wear
  7. Mastering Nonverbal Communication
  8. Analyzing Job Descriptions
  9. Tell Me About Yourself
  10. Why Do You Want To Work Here?
  11. Behavioral Questions
  12. Talking About Strengths
  13. Talking About Weaknesses
  14. Where Do You See Yourself in 5 Years?
  15. Salary Questions
  16. Questions to Ask

Take TEST: “Fast Track” Interviewing Training Comprehension Test

Pass with a 70% or higher

Submit Certification

Big Interview Practice Assignments Instructions

Use the codes below to access your Interview Assignments. First, begin by reviewing the specific questions and start developing an answer for each one. Once you feel confident and are ready, record yourself through a mock interview. Afterwards, give yourself feedback and see if you can make any improvements. Through effective practice, you can become even more comfortable and confident when you communicate in an interview.

*You must be logged into your Big Interview account. Select the “Assignments” section. Copy/Paste each code to access the assignments.

Homework Assignment Codes:

  1. 6c83ce
  2. 348039
  3. 38eec3
  4. 0be17f
  5. d3514e

Employer Panel (example)

 

Big Interview “First 90 Days”

Instructions

*You must be logged into your Big Interview account.

Watch Big Interview Videos “First 90 Days Curriculum“

21 Videos

  1. Introduction to this Course
  2. Who Needs This Course
  3. Being a Detective
  4. Being James Bond – Assignment Dossier
  5. SWOT Analysis
  6. Relationship Mapping
  7. Your New Manager
  8. Understanding Transition
  9. Your Work Values
  10. Big Picture Goals
  11. Your Learning Plan
  12. Dealing with Challenges
  13. Managing First Impressions
  14. Your Day 1 Goals
  15. Asking Smart Questions
  16. Your First Manager Meeting
  17. Meeting Your Direct Reports
  18. Getting Quick Wins
  19. Day-30 Checklist
  20. Day-60 Checklist
  21. Day-90 Checklist

Take TEST: “First 90 Days” Comprehension Test

Pass with a 70% or higher

Submit Certification

Report/Discussion:

  1. Name THREE of your strengths. For each one give an example.
  2. Name one weakness or area of improvement. What can you do to improve this issue.
  3. After completing this class, what are you next steps to reaching your career goals?
  4. What is your purpose or “why” in reaching your career goals?
  5. Throughout the year, we went over several Personal Qualities and Workplace Skills. In your opinion, what are the top THREE attributes that are key characteristics in a successful employee and why?
  6. Why is it important to do Labor Market Information on your selected industry?
  7. What are some advantages in tailoring your approach during your job search?
  8. What are some advantages in doing Company Research during your job search?
  9. The phrase, “It’s not what you know, it’s who you know.” was discussed in our “Expanding Your Network” lesson. What are your thoughts about building a community of friends? Is it important in the job search process?
  10. How important is analyzing the job description? Does this technique help in the application process?
  11. Describe one of your behavioral stories that you can use in a job interview that will help promote your strengths and top professional attributes.
  12. Describe THREE action plans that you will do on your “First 90 Days” in your new role.
  13. “11 Affirmations Successful People Repeat Every Single Day“. What were your favorite THREE and why?
  14. “Why Success Depends More on Personality Than Intelligence“. What is your takeaway from this article?
  15. “How to SCORE a new job: Self-Awareness, Consider, Own, Relationship Capital, Execute.” What did you learn from this article?
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