Class 021:
Merced Adult School

Professional Career Development Schedule:

Location: Merced Adult School (Room 105)

The following workshops will help guide participants with 21st Century Employability SkillsPre-Employment AwarenessEmployer Expectations, Job Retention, and best practices for Interviewing for a position.

Big Interview Password: MCOE@ROP#1c

Introductions/Personal Profile (Assignment)

Defining Your Career Objectives Instructions

*Must be logged into LinkedIn Learning Account

1. Watch Individual LinkedIn Learning Videos

Finding Your Purpose at Work

Overview

A lot of times, people think the purpose is reserved for those who found their noble calling when they were five, and always wanted to be a teacher or a nurse, and the rest of us are left to slug it out in corporate America. That belief is wrong. Join experts Lisa Earle McLeod and Elizabeth McLeod to learn how to find more purpose, happiness, and fulfillment in the job you already have. In this course, Lisa and Elizabeth are bringing in a range of guests from a variety of roles and industries who have found and held on to a sense of purpose. Learn how to discover your purpose through self-exploration and conversations with your managers. Plus, find how to bring your purpose into interactions with customers, your boss, family, and friends. Lisa and Elizabeth also introduce a game-changing exercise that will reignite your passion—in just 10 seconds.

Learning objectives

  • Identify the fundamentals of connecting money with meaning at work.
  • Examine the art of framing as it pertains to your job.
  • Explore ways of utilizing stories to animate a meeting.
  • Discover the best steps to use when dealing with naysayers.
  • Break down the fundamentals of connecting your life with your work by bringing purpose with you.

Instructions

*Must be logged into LinkedIn Learning Account

1. Watch LinkedIn Learning Video

2. Submit Assignment/Quiz HERE

Impact on Sectors, Companies, Jobs and Professional Opportunities

Instructions

*Must be logged into LinkedIn Learning Account

1. Watch LinkedIn Learning Video

Industry Research

Overview

Researching the industry you are interested in is vital information.  From knowing possible job opportunities and descriptions, opportunities for advancement, and the pay scale are important in deciding a career field.  

Instructions

  1. Select one industry from the: U.S. Bureau of Labor Statistics – Occupational Outlook Handbook
  2. Click: Industry Research Assignment
  3. When completed, click Submit.

Presentation

Now that you have completed your Industry research. Be prepared to present to the group and share your findings. Areas to cover: 

  1. Selected Industry/Occupation
  2. Skills and Abilities Needed to Perform Duties
  3. Minimum Education/Training Required
  4. Job Outlook
  5. Salary
  6. Similar Occupations
  7. Local Employers (Must be able to name 3 companies/organizations that employ your selected occupation.)

Expanding Your Networking Circle

Overview

Creating professional connections is a valuable asset in your job search and later on when you want to advance in your field.  From reaching out to friends for job leads and being one of your references, to finding out more about a company or industry by interviewing representatives, having a large network of acquaintances can be helpful.

Watch: 

Instructions

*You must be logged into your Big Interview account.

Watch Big Interview Videos: “Networking” Videos

  • Networking Part 1 of 3
  • Networking Part 2 of 3
  • Networking Part 3 of 3
  • LinkedIn 101
  • Online Presence & Portfolios
  • Introducing Big Interview

Big Interview Password: MCOE@ROP#1c

Effective Job Searching Presentation

Overview

Now that you are closing in to apply for an available position. What’s the next step? How can you get an edge over the millions of other job seekers out there?

Job Searching Presentation

Watch LinkedIn Learning Videos:

 

How to Identify Potential Positions/ The importance of Matching Values 

Overview

As you start looking for open positions that you have selected in your Career Action Plan, individuals can research in two ways: Identify open positions or identify companies/organizations that have the positions you have selected.

Instructions 

1. Identify open positions across multiple employers. Below are some online tools (select at least 5):

2. Identify companies/organizations that have the positions you selected and complete at least 2 steps below

  • Visit their website to look for job opportunities (Careers, etc.) 
  • Participate at Hiring Events that your potential companies/organizations attend.
  • Follow their Social Media (“Like” and start building a rapport with company)
  • Reach out to the company: via email, Social Media (direct message), phone call
  • Stop by and show your interest in the company and potential openings. Let them guide you on how to proceed with the application process.

3. Once you have found these open positions. The next step is to research the roles, duties, minimum requirements, and expectations of each position. You will find this information in the Job Description. Identify the key words, themes, and competencies for these roles.

4. Please submit the information on three potential positions you would consider applying for and why those three positions

Application Process Instructions

*Must be logged into LinkedIn Learning Account

1. Watch Individual LinkedIn Learning Videos

Assignments

1. Create an account on EdJoin

2. Under My EdJoin, select “Print Profile”. Save information as a PDF. 

3. Submit PDF via email.

Application Process Instructions

*Must be logged into LinkedIn Learning Account

1. Watch Individual LinkedIn Learning Videos

Assignments

1. Create an account on EdJoin

2. Under My EdJoin, select “Print Profile”. Save information as a PDF. 

3. Submit PDF via email.

Essential Duties and Responsibilities

Watch Big Interview Video:

 

**Financial Literacy**

Customer Service

OVERVIEW

Do your customers feel valued? When they do, they keep coming back. When they don’t, your business suffers. In this LinkedIn Learning course, writer and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He also shares ways to find out what your customers really think about your service, and use their feedback to improve.

Learning objectives

  • Explore how you can use customer surveys to build rapport.
  • Name three ways you can use active listening to serve your customers more effectively.
  • Identify the different types of needs that must be addressed in order to solve problems.
  • Explain the benefits of taking ownership of a problem.
  • Define “preemptive acknowledgment” and recognize its impact on customer service.
  • List three types of attitude anchors and explain their differences.

INSTRUCTIONS

*Must be logged into LinkedIn Learning Account

1. Watch the LinkedIn Learning Course Videos

2. After completion of the entire course: “Start Exam”

3. Submit Certificate of Completion using the above submit assignment button.

Attitude

Overview

Learn how to work best on a team. Explore the key characteristics of exemplary team members and find out how you can adopt these behaviors to become a more valuable collaborator.

Instructions

*Must be logged into LinkedIn Learning Account

1. Watch Individual LinkedIn Learning Videos

Assignment

1. What are some of your “Maintenance Anchors”? These are things in your daily life that can help you maintain a positive mood.

2. What are some of your “Repair Anchors”? These are things that can help you repair a bad mood.

3. Identify your “Why”. Write down 3 non-negotiable goals (personal or work related), with 3 specific action items that will help you meet your goals.

4. Tell me about a time when your attitude affected a relationship, your approach, or your ability to complete a task for work and/or school and what changed your approach to get the task completed?

SUBMIT ASSIGNMENT HERE

Values and Work Ethic

Overview

Learn about some of the most common company values and discover the ways real-world circumstances sometimes cause them to conflict with this course designed to help you recognize, articulate, and solidify your understanding of your own company’s values and ethics. Author Paul Smith presents case studies of the kinds of dilemmas that happen in companies every day, allowing you to consider the right course of action in each scenario.

Learning objectives

  • Integrity versus results
  • Leadership versus discipline
  • Getting results versus safety
  • Discipline versus fun
  • Passion for winning versus cooperation
  • Transparency versus getting results
  • Company interests versus employee interests
  • Fairness versus integrity
  • Supplier interests versus company interests
  • Trust versus fairness
  • Innovation versus quality
  • Safety versus respecting individuals
  • Customer focus versus shareholder focus

Instructions

*Must be logged into LinkedIn Learning Account

Complete the LinkedIn Learning Course: Values and Ethics: Case Studies in Action 

Assignments

1. Watch “Values and Ethics: Case Studies in Action” LinkedIn Learning Videos

2. After completion of the entire course: “Start Exam”

3. Submit Certificate of Completion using the above submit assignment button.

4. Choose one case study from the Case Study Discussion pdf: Chapter One, Two, Three, or Four and answer the questions for the case study of your choice. Your answers should be well thought out and in full, complete sentences. For examples of how your completed assignment should look, please refer to the Sample Answers pdf. 

Watch Individual LinkedIn Learning Video 

Big Interview “First 90 Days”

Instructions

*You must be logged into your Big Interview account.

Watch Big Interview Videos “First 90 Days Curriculum

21 Videos

  1. Introduction to this Course
  2. Who Needs This Course
  3. Being a Detective
  4. Being James Bond – Assignment Dossier
  5. SWOT Analysis
  6. Relationship Mapping
  7. Your New Manager
  8. Understanding Transition
  9. Your Work Values
  10. Big Picture Goals
  11. Your Learning Plan
  12. Dealing with Challenges
  13. Managing First Impressions
  14. Your Day 1 Goals
  15. Asking Smart Questions
  16. Your First Manager Meeting
  17. Meeting Your Direct Reports
  18. Getting Quick Wins
  19. Day-30 Checklist
  20. Day-60 Checklist
  21. Day-90 Checklist

Take TEST: “First 90 Days” Comprehension Test

Pass with a 70% or higher

Submit Certification